Customer Service…one way to completely destroy your company!
Business / Customer Service / Entrepreneurship

Customer Service…one way to completely destroy your company!

We have all heard the old adage “the customer is always right.” This is meant as a guide-post for businesses to live by. It gives companies a way to up-sale, service, and retain customer loyalty. After all, most companies spend a substantial amount of capital attracting, developing, and retaining customers. Each industry has its own … Continue reading

What can we learn from the Olympic Athletes?
Goals / Leadership / Positive Mental Attitude / Private Equity / Start-ups / Success / Wealth

What can we learn from the Olympic Athletes?

It always amazes me; the psychology of sports. As I wrote in June 2013: I am fully aware of the power of the mind when it relates to not just sports, but business…and ultimately success and failure. How can Olympic records, as they relate to time, distance, and precision, be constantly broken year after year? … Continue reading